Frequently Asked Questions
Please find our most frequently asked questions below. If you can’t find the answer to your question here, please don’t hesitate to get in touch.
Gill the owner of the studio is highly qualified as are her team of instructors, they have all worked extensively within the fitness environment. Their experience includes establishing successful studios, lectured in Health and Fitness, attended teacher training in all aspects of the well being industry. Gill and her team are all fully insured and are members of Fitpro.
For in-Studio classes, we allow up to two ‘catch-up’ classes per block of eight. To be entitled to a catch-up, you need to have notified us 24 hours in advance that you are not able to attend. This is so that we can offer your place to other clients who may also be wanting to fit in catch-up sessions! Once you’ve had the two catch-ups, if you miss further sessions, fees are not normally refundable.
For online classes, please contact us at [email protected] 24 hours before your class and let us know the reason for your cancellation. We will do our best to move you to an alternative date, but if this is not possible, a refund may be given at our discretion.
PLEASE NOTE: You will not receive a refund for classes that have already taken place.
We ask you to pay for the block of eight studio classes in advance. The cost is £72.00 payable by cheque or cash in the studio or via bank transfer.
All online classes are £7 each for a single class, or £6 each if you book the full month’s course. Online classes must be booked and paid for in advance by credit/debit card using our online system.
Please note: For July 2020, we are offering a 50% discount off all of our classes for NHS and Front Line workers as a thank you from us for all you do. Please select your chosen NHS ticket during the booking process.
All classes last 1 hour; please arrive in good time, to avoid distracting other participants.
Our Class Information page gives an indication of the different levels of tuition, and has a timetable you can download. When you enrol one of the team will advise on the best level for you. You can re-enrol at the same level for as you long as wish, or you can progress to the next level when ready. Whether you’ve exercised very little for years, or whether you’re a fitness fanatic wanting a challenge – we have something to suit you!